Frequently Asked Questions
These answers are provided for convenience only. The authoritative text is in the Terms of Use, Privacy Policy, Community Guidelines, and the other legal pages linked in the footer. Where this FAQ and any binding policy disagree, the binding policy prevails
Who can use SpotlightedMe?
Only adults aged 18 or older. If you cannot lawfully enter into a binding contract in your jurisdiction, you may not use the Service. We do not knowingly collect data from or allow accounts for minors
Is this an adult/NSFW platform?
No. SpotlightedMe is restricted to adults because of the contractual and psychological nature of critique, but the Service itself is strictly non-adult. Sexually explicit, pornographic, nude and intimate material is forbidden. See the Community Guidelines.
How are reviews paid for?
Paid reviews are processed through PayPal. Checkout is initiated inside the Service and completed on PayPal's hosted pages. You authorise the one-time charge before the reviewer accepts the job. See the Terms of Use.
Can I get a refund?
You are only charged after your review is delivered — if an order is not completed, the payment hold is simply released. After delivery, payments are final unless the delivered content is found to violate our Community Guidelines or mandatory consumer-protection law requires otherwise. Details are on the Refunds & Billing page
How do I delete my account?
Use the in-product deletion flow from your account settings, or email support@spotlightedme.com. Retention timelines and residual copies are described in the Account Deletion & Data Retention Policy.
What personal data do you collect?
See the Privacy Policy. . In short: the minimum necessary to run your account, authenticate you, process payments, host your content, protect the Service from abuse, and meet legal obligations
Where is the Service operated from?
SpotlightedMe is operated from Georgia (country, not the US state). The governing law, dispute forum, and arbitration terms are described in the Terms of Use (see the Binding Arbitration & Class Action Waiver section).
I found a bug / a security issue / inappropriate content
Security issues: see our Security Disclosure page (see footer). Content reports: use the in-product "Report" control or the specialised addresses on the Contact page. Legal enquiries: legal@spotlightedme.com.